Sales Administrator

£27,255 + monthly bonus

Location: Sunderland

About Us

At Green Energy Advice Bureau, we’re passionate about helping UK businesses take control of their energy portfolios through expert advice, market knowledge, and tailored energy solutions. As one of the UK’s growing energy consultancies, we work closely with businesses of all sizes to secure competitive energy contracts while delivering exceptional customer service. Our success is built on the people behind the business. We’ve created a high-performance environment where ambitious individuals are rewarded for their results, supported in their development, and given genuine opportunities to progress their careers.

About the Role

We’re looking for a highly organised and detail-oriented Sales Administrator to play a key role in supporting our sales function. As an integral part of the team, you’ll be responsible for ensuring a seamless customer journey from the moment a sale is agreed through to successful completion. Working closely with our Sales Consultants, you’ll accurately profile new customers, maintain and update CRM systems, prepare quotations and contract documentation, submit sales to energy suppliers, and provide end-to-end administrative support throughout the sales process. This role is ideal for someone who thrives in a fast-paced environment, takes pride in delivering accurate, high-quality work, and enjoys being an essential part of a collaborative team. Strong organisational skills, excellent communication, and the ability to manage your workload independently are key to succeeding in this position.

Daily Duties

• Accurately maintain customer records across multiple CRM systems.
• Obtain customer usage and contract information from energy suppliers.
• Build and maintain strong relationships with suppliers and internal stakeholders.
• Generate accurate energy quotes using pricing matrices.
• Prepare customer contract documentation and complete all compliance and accuracy checks.
• Submit completed sales to energy suppliers within required deadlines.
• Provide administrative support to the sales team, ensuring smooth and efficient handovers.
• Ensure all customer data is handled in line with company procedures and compliance requirements.
• Work towards agreed KPIs, including accuracy and service level targets.
• Develop a strong understanding of internal and supplier processes to deliver an efficient, compliant, and seamless customer journey.

What’s in it for You?

Reward & Benefits

• Competitive basic salary of £27,255 + monthly bonus
• 23 days annual leave plus bank holidays off + additional wedding leave
• Most of December off – FULLY PAID
• Carry over unused annual leave or sell them back to the company
• Private healthcare + EAP
• Monthly broadband contribution of up to £40 – no strings attached
• Free on-site parking
• On-site canteen facilities with various snacks, Starbucks for £1 and unlimited FREE Redbull for all staff

Incentives & Culture

• Team nights out, summer parties and Christmas celebrations
• Incredible prizes including TVs, games consoles, watches and headphones
• Wellbeing rewards including spa days, cinema vouchers and afternoon tea experiences
• Referral bonus scheme worth up to £2,000
• Vibrant office culture with monthly themes and regular competitions
Growth & Development
• Fancy learning something new? We offer opportunities to have training courses and
professional qualifications funded by us!
• The chance to build a long-term career within a rapidly growing business

Skills & Experience Required

• Proven experience in an administrative, sales support, or data entry role.
• High level of accuracy and strong attention to detail.
• Confident communicator – both written and verbal – with the ability to liaise internally and
externally.
• Strong organisational and time-management skills.
• Able to work independently and take initiative.
• Proficient in Microsoft Office (Excel, Outlook, Word).
• Knowledge of CRM systems or customer onboarding processes
Desirable:
• Experience within the energy or utilities industry.

If you’re organised, detail-oriented, and looking to join a supportive and growing business, we’d love to
hear from you. Apply today and become part of the GEAB team.

To apply, please send your CV to our recruitment team:

Jacqui Murray – Jacqui.murray@geab.com
Ailsa French – ailsa.french@geab.com

All conversations and applications will be treated with the strictest confidence.