Cookies Policy

This Cookies Policy explains how The Green Energy Advice Bureau uses cookies and other tracking technologies through our website https://www.geab.com.  This Cookies Policy is to be read alongside our privacy policy, which explains how we use personal information.
What are web cookies?

Web cookies are small files that are placed on your computer or mobile device by a website when you visit it. They contain details of your browsing history on that website and distinguish you from other users. Cookies send data back to the originating website on each subsequent visit or allow another website to recognise the cookie. Cookies are useful because they allow a website to recognise a user’s device and, for instance, remember your preferences and generally improve your online user experience. Like most websites, we use cookies.

Why do we use cookies?
  • To let you do things on our Website – for example, cookies enable you to log in to secure areas of our website.
  • To collect anonymous statistics – the information collected by cookies enables us to improve the website through usage figures and patterns. For example, it is really useful to see which pages of the website – and therefore which of our services – are the most popular and how users are interacting with them.
  • To improve your experience of our website – for example, to prevent you having to re-enter details when you have already done so, or by ensuring that users can find what they are looking for easily.
  • Measuring how cost-effective our advertising is – we need to watch our advertising spend carefully. Cookies are used to help us see how many people who click our adverts go on to do something further and to help make advertising content more relevant to your interests.
What type of cookies do we use?
    • Strictly necessary cookies. These are cookies that are required for the operation of our Website. They include, for example, cookies that enable you to log into secure areas of our Website.
    • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
    • Functionality cookies. These are used to recognise you when you return to our Website. This enables us to personalise our content for you, greet you by name and remember your preferences.
    • Targeting cookies. These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests. We may also share this information (in an anonymised form) with third parties for this purpose.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Website cookie acceptance

By clicking the accept cookies button when you visited the website, you have consented to our use of cookies as updated from time to time. In particular, you consent to cookies being stored on your computer and/or mobile device (unless rejected or disabled by your browser).

Turning cookies off

Internet browsers normally accept cookies by default. However, most browsers let you turn off either all or third-party cookies. What you are able to do depends on which browser you are using. If you do not accept our use of cookies as set out above, please click continue without submitting the cookies button or please set your browser to reject cookies. However, please be aware that this may impair or limit your ability to use our website. The option to do this is usually found in the options, settings or preferences menu of your browser or mobile device.

What our clients say about us

We have been dealing with the Green Energy Advice Bureau since April 2022. They managed to secure an excellent deal for our small charity and have always been extremely straightforward and helpful to deal with. Our main dialogue has been with Daniel, and he has kept in touch with us throughout the process of changing suppliers. He also uncovered the fact that we had been paying the wrong rate of VAT as a charity and helped us to recover the overpayments. We couldn’t recommend them highly enough.

Treasurer

Buckie